Return & Refund Policy
# Return & Refund Policy
**Last Updated: July 18, 2026**
Thank you for shopping with **Agricart.pk**. Customer satisfaction is important to us. This Return & Refund Policy explains the conditions under which products may be returned, exchanged, or refunded.
By placing an order on Agricart.pk, you agree to this policy.
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# 1. Return Eligibility
Products may be eligible for return if:
* The wrong product was delivered.
* The product arrived damaged or defective.
* The product is significantly different from its description.
* The product has missing essential parts or accessories.
* The return request is submitted within **7 days** of delivery.
All returned products must be in their original condition, unused (unless defective), and returned with original packaging, accessories, manuals, invoices, and tags where applicable.
---
# 2. Non-Returnable Products
Returns will generally not be accepted for:
* Used or damaged products caused by the customer.
* Products returned after the allowed return period.
* Perishable agricultural products.
* Customized or special-order products.
* Products marked as "Non-Returnable."
* Products missing original packaging or essential accessories.
* Digital products or downloadable content (if introduced in the future).
---
# 3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support within **48 hours** of delivery.
Photographs or videos may be requested to verify the issue before approving a replacement or refund.
---
# 4. Return Approval
Every return request is reviewed individually.
Agricart.pk reserves the right to approve or reject any return request after inspection of the product.
---
# 5. Refund Policy
Once the returned product has been received and inspected, eligible refunds will be processed.
Refunds may be issued through:
* Bank Transfer
* JazzCash
* EasyPaisa
* Any other mutually agreed payment method
Cash on Delivery refunds may be transferred electronically after verification.
---
# 6. Refund Processing Time
Approved refunds are generally processed within **5 to 10 business days**, although processing time may vary depending on banks or payment service providers.
---
# 7. Exchange Policy
Where stock is available, Agricart.pk may offer a replacement instead of a refund for eligible products.
If the replacement product is unavailable, a refund may be issued according to this policy.
---
# 8. Return Shipping
If the return is due to an error by Agricart.pk (wrong, defective, or damaged product), the return shipping cost may be covered by Agricart.pk.
For other approved returns, customers may be responsible for return shipping charges unless otherwise agreed.
---
# 9. Order Cancellation
Orders may be cancelled before dispatch by contacting customer support.
Orders that have already been shipped may instead be subject to this Return & Refund Policy.
Agricart.pk reserves the right to cancel any order due to pricing errors, stock shortages, suspected fraud, or other operational reasons.
---
# 10. Inspection
Returned products may be inspected before any refund or replacement is approved.
If inspection shows that the product does not qualify under this policy, the return request may be declined.
---
# 11. Policy Updates
Agricart.pk reserves the right to update or modify this Return & Refund Policy at any time.
Any changes will become effective immediately after publication on this page.
---
# 12. Contact Us
For any return or refund request, please contact:
**Agricart.pk**
Website: Agricart.pk
Email: [Agricart.pk@gmail.com](mailto:Agricart.pk@gmail.com)
Phone: +92 300 2049038
Head Office: Opposite Toor Hardware & Agricultural Machinery Store, Sahiwal Road, Pakpattan, Punjab, Pakistan.
**Last Updated: July 18, 2026**
Thank you for shopping with **Agricart.pk**. Customer satisfaction is important to us. This Return & Refund Policy explains the conditions under which products may be returned, exchanged, or refunded.
By placing an order on Agricart.pk, you agree to this policy.
---
# 1. Return Eligibility
Products may be eligible for return if:
* The wrong product was delivered.
* The product arrived damaged or defective.
* The product is significantly different from its description.
* The product has missing essential parts or accessories.
* The return request is submitted within **7 days** of delivery.
All returned products must be in their original condition, unused (unless defective), and returned with original packaging, accessories, manuals, invoices, and tags where applicable.
---
# 2. Non-Returnable Products
Returns will generally not be accepted for:
* Used or damaged products caused by the customer.
* Products returned after the allowed return period.
* Perishable agricultural products.
* Customized or special-order products.
* Products marked as "Non-Returnable."
* Products missing original packaging or essential accessories.
* Digital products or downloadable content (if introduced in the future).
---
# 3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support within **48 hours** of delivery.
Photographs or videos may be requested to verify the issue before approving a replacement or refund.
---
# 4. Return Approval
Every return request is reviewed individually.
Agricart.pk reserves the right to approve or reject any return request after inspection of the product.
---
# 5. Refund Policy
Once the returned product has been received and inspected, eligible refunds will be processed.
Refunds may be issued through:
* Bank Transfer
* JazzCash
* EasyPaisa
* Any other mutually agreed payment method
Cash on Delivery refunds may be transferred electronically after verification.
---
# 6. Refund Processing Time
Approved refunds are generally processed within **5 to 10 business days**, although processing time may vary depending on banks or payment service providers.
---
# 7. Exchange Policy
Where stock is available, Agricart.pk may offer a replacement instead of a refund for eligible products.
If the replacement product is unavailable, a refund may be issued according to this policy.
---
# 8. Return Shipping
If the return is due to an error by Agricart.pk (wrong, defective, or damaged product), the return shipping cost may be covered by Agricart.pk.
For other approved returns, customers may be responsible for return shipping charges unless otherwise agreed.
---
# 9. Order Cancellation
Orders may be cancelled before dispatch by contacting customer support.
Orders that have already been shipped may instead be subject to this Return & Refund Policy.
Agricart.pk reserves the right to cancel any order due to pricing errors, stock shortages, suspected fraud, or other operational reasons.
---
# 10. Inspection
Returned products may be inspected before any refund or replacement is approved.
If inspection shows that the product does not qualify under this policy, the return request may be declined.
---
# 11. Policy Updates
Agricart.pk reserves the right to update or modify this Return & Refund Policy at any time.
Any changes will become effective immediately after publication on this page.
---
# 12. Contact Us
For any return or refund request, please contact:
**Agricart.pk**
Website: Agricart.pk
Email: [Agricart.pk@gmail.com](mailto:Agricart.pk@gmail.com)
Phone: +92 300 2049038
Head Office: Opposite Toor Hardware & Agricultural Machinery Store, Sahiwal Road, Pakpattan, Punjab, Pakistan.